At HSTC Technical Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services, including plumbing, AC, electrical, painting, and handyman services across Dubai.
1. Information We Collect
We may collect the following personal information:
- Name, email address, and phone number
- Service request details (e.g., type of home maintenance service)
- Location information for service delivery (Palm Jumeirah, Dubai Marina, JBR, Al Sufouh, Knowledge Village, and nearby areas)
- Payment information for completed services (processed securely via our payment gateway)
- Cookies and usage data from website interactions
2. How We Use Your Information
We use the collected information to:
- Provide and manage our home maintenance services efficiently
- Respond to inquiries, service requests, and appointment bookings
- Process payments securely and issue receipts
- Improve our website, services, and customer experience
- Send occasional updates, promotions, and service reminders (you can opt-out anytime)
3. Sharing Your Information
HSTC Technical Services does not sell or rent your personal information. We may share information only in the following situations:
- With trusted service partners for appointment scheduling or service delivery
- When required by law or to protect our rights
- During business transfers (e.g., mergers or acquisitions), if applicable
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure servers, encryption, and access restrictions for employees.
5. Cookies and Tracking
Our website may use cookies or similar tracking technologies to:
- Enhance website functionality
- Analyze website traffic and performance
- Provide personalized content and ads
You can disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request details about how your data is collected and used
To exercise your rights, contact us at: hsttechnicalservices88@gmail.com or call +971 58 887 4476.
7. Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
HSTC Technical Services may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this page regularly.
9. Contact Us
If you have questions about this Privacy Policy or our practices, contact us:
HSTC Technical Services
Email: hsttechnicalservices88@gmail.com
Phone: +971 58 887 4476
Website: hstctechnicalservices.com